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Monitoring
With our state-of-the-art monitoring software, we keep an eye on the critical services of your network, and of the devices themselves, with over 70 checks performed, to ensure they are operating as efficiently as possible.  ​
​Monitoring your network gives us the best opportunity to identify issues quickly, and often before they can cause noticeable issues to users.  This means more uptime for your staff, and more uptime for your organisation.
Equipment Health Checks
We constantly check your disk space, space change, event logs, and  CPU, disk & memory performance on all your devices.  ​This ensures your hardware performs at its best and requires less maintenance and support over time.
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Data Checks
We ensure your data is safe, by checking your backups have run successfully, that your data is encrypted,  and your data is stored safely in multiple locations.
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Network Checks
We ensure your network is protected by ensuring Antivirus is up to date, and that you are protected from SPAM, phishing, and malware.
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Border Checks
​We check your borders everyday to ensure unauthorised users are not attempting to breach your borders, and we check that user activity is safe activity that does not place your network at risk. 
All Daily & 24/7 Checks
Antivirus Update Check
Backup Check

Bandwidth Monitoring
Critical Events Scan:
  * Application Logs
  * Security Logs
  * System Logs
Drive Space Change Check
  * C: Drive
  * D:Drive
  * E: Drive

  * F: Drive
Disk Space Scan
  * C: Drive
  * D: Drive
  * E: Drive
  * F: Drive


Email Notification Check
Event Log Check
Exchange Store Size Scan
Failed Login Check
File Size Scan
​Firewall Scan

Patch Status Scan
Performance Monitoring Check:
  * Disk
  * Memory
  * Processor Queue
  * Processor Time
​Physical Disk Health Check
PING Check
RMM Check
Script Check
SNMP Check
TCP Check
WebPage Check
​​WSUS Check
Windows Service Check:
  * Active Directory Certificate Services
  * Active directory Domain Services
  * DCOM Server Process Launcher
  * DHCP Server
  * Distributed Transaction Co-ordinator
  * DNS Client

  * DNS Server
  * Group Policy Client
  * IIS Admin Service
  * Netlogon
  * Print Spooler
  * Remote Procedure Call
  * Server
  * EndPoint Protection
  * System Event Notification Service
  * Task Scheduler
  * TCP/IP NetBIOS Helper
  * Windows Event Log
  * Windows Management Instrumentation
  * Windows Update
  * Workstation
  * World Wide Web Publishing Service
All Monthly & Annual Checks
UPS Health Check
Server Service Patch Checks
Backup Software Check ​
Server Firmware Check
Backup Test Restore
NAS Firmware Check
Access Points Firmware Check
Firewall Update Check
Firewall Ports Scan
Firewall Updates Check
Firewall Definitions Check

Antivirus Software Check
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0800 471 823
ask@universalsupport.co.nz​

​1 Bath Street, Dunedin
​New Zealand
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  • Product
  • Features
    • Service Portal
    • Support
    • Monitoring
    • Maintenance
    • Security
    • Reporting
  • Pricing
  • Contact
  • FREE TRIAL
  • Login