Universal Support is the instant, unlimited, proactive IT support service that provides you and your team all the IT Services required to maintain and support a computer network, all bundled in one neat package.
Unlimited IT support at your fingertips
At the click of a button, you and your staff get access to a real life IT guru, right here in New Zealand, who will help you resolve whatever IT problem you have.
Using your preferred method, you can call, email, text chat or request a call back.
You can ask us for support as often as you like. No call limits. No hours spent limits. Totally unlimited support.
No more searching for that phone number or email address. No need to ask someone for 'that IT guys business card'. No more googling. All you need is on your desktop. One click, and all the information appears as if by magic ready for you to use.
Like all equipment, regular maintenance keeps your computer network running smoothly and prevents problems.
We monitor your computer network 24/7 to make sure your network is maintained, so problems occur less often.
Pricing to suit the size of your business, but with enough flex that prices won't fluctuate with changing device numbers.