Cloud Phone System

​Your Office/Microsoft 365 subscription probably includes Microsoft's powerful telephony system called TEAMS.   
If you are thinking about replacing that old PABX or want more functionally out of your telephony system, TEAMS is for you.  TEAMS is the next level of telephony, where it is seamlessly integrated into your computer network.
You may also be facing having to change or upgrade your PABX due to the Telco’s phasing out the copper and ISDN phone lines that connect to your PABX and are looking for options.

Start calling now...

​​The best advantage for Microsoft365 users is that TEAMS is already installed on your network.   All you have to do is connect a headset to your PC to start using it!   Teams is already setup and waiting for you to start making internal calls within your network, even across multiple sites.  
You may not even be aware that you already have this capability and all you have to do is implement it to get it going.

Now add external calling...

​Now add a calling plan to be able to make outside calls to landline and mobile phones and receive calls back from them. All of this is done over your internet connection.  This is fully integrated into your network, giving you additional advantages.

As TEAMS runs over the internet, you can be at your phone extension wherever you have an internet connection.  This means working from home just means plugging your headset into your PC at home. You can even run TEAMS as an app on your cellphone and be on your work phone extension anywhere with cellular data coverage.

Keep your numbers

Keep all your existing phone numbers.  Porting over your current numbers is an easy push of a button.  Give us the word, and it can be scheduled to happen.  

Halve your phone bill

Customers that have moved to this solution not only get all the features of a sophisticated phone system, but they are finding that overall it is about half the price of their existing phone system.

Auto attendant

An interactive menu for callers to press a digit to be routed to who they want to speak to.

Voice recognition

Your callers can simply say the name of the person they wish to speak to, and they will be automatically transferred.

Presence detection

​If you are away from your phone, or in a meeting, or on a conference call, TEAMS knows that you are busy and will transfer your calls to another user, or to voicemail, or to where ever suits your situation.

Voicemail transcription

All voicemails are automatically transcribed for you, so you get a text preview of your voicemail messages from the Teams app emailed to you immediately.

Multiple user calling

​On-the-fly multi-party calling.  If you are talking to one person, and realise that you need the opinion of an extra person, you can add them into the call, while you are on the call.

Call an email

​As strange as it sounds, you don't even need a phone number to call someone, if they also use Teams for their phone system.  Simply find their email address in your contact, and call it instead.