Reporting

Understanding the health of your network is an important tool to manage your network.    We deliver to you a range of reports that are useful for board meetings and for decision making.

Monthly Health Reports

​Each month we will send you a variety of reports that outlines the health of your server and network in general.  This report details the status of your antivirus for the previous month, backup jobs that were performed for the previous month, server uptime, windows services availability and disk drive growth.

Asset Review

Once per year, we will update your asset review.  This review will detail the current status of your hardware, and our recommendations for upgrades and replacements.  This will also outline your current monthly & annual product commitments, such as Office 365, Antivirus and backup software.
Once prepared, we will present this review to you in person, so that management strategies can be discussed in detail.

Security Assessment

​In addition to the Asset Review we will conduct a full security review once per year.  Network security is a fine balance between allowing access to network resources to your staff and denying access to unauthorised users.  Over time technologies change, and new strategies can be employed to combat unauthorised access, so a regular review is vital to ensuring your network is secure. This review includes Mobile Device Security, Border security, User Access,, Administrator Rights, & Disaster Recovery.

Border Report

​The border between your network and the outside world is the most vulnerable part of your business.  So you can keep an eye on the activity happening at your border, we generate a variety of reports for you to view activity such as failed logins, spoofing, spam, malware, phishing attacks, risky surfing and others.  

Priorities Report

​Your priorities for your business affect the kind of things you prioritise for your technology.   We make sure that we fully understand your priorities so that the road map of your technology  matches the roadmap of your business.

All details we report for you

Hardware replacement status
Operating System support status
Hardware support status
Hardware specs:
  : Computer Name
  : Serial no.
  : MAke & Model
  : Operating System version
  : Age
  : Purchase Date
  : Expiry
Replacement budget
Application Usage
Top Application Categories
Most Used High Bandwidth Applications
Remote Access Applications Used
Social Media Applications Used
Video/Audio Streaming Used

Proxy's Used
​Peer to Peer Applications Used
​High Risk Applications in Use
Most Active Users
Most Used Applications
Support Ticket Review
Daily Check Ticket Review
​Maintenance Ticket Review
Server Software Security Level
User Install Right Security Level
Local Admin Rights Security Level
End User Application Security Level
Firewall Security Level
Firewall Subscription Security Level
Firewall Firmware Security Level
Firewall Rules Security Level
Firewall Auditing Security Level
Email Server Security Level
External Port Security Level

​Operating System Security Level
​Patch Security Level
​Antivirus Security Level
​Backup Credentials Security Level
Backup Software Security Level
Backup Setup Security Level
​Backup Encryption Status
Cloud Storage Security Level
External Portal Security Level
Remote Access Security Level
Remote Email Access Security Level
Static IP Status
Wireless Access Security Level
Mobile Device Security Level
Password Policy Security Level
Administrator Role Security Level
Global Admin Security Level
Multifactor Authentication Status

Advanced Threat Protection Status
​AP Security Level
​User Rights and Roles Security Level
Web Services Security Level
Staff Training Security Level
​Daily Backup Completed Status
Antivirus Operations Status
Site Uptime
Server Uptime
Daily Safety Checks Analysis
Outage Analysis
Backup Outages
24/7 Outage Checks Status
Daily Safety Check Status
Failed Login Check
Server Disk Drive Growth
Patch Install Status
Missing Patches