Universal Support
  • Features
    • Overview
    • Service Portal
    • Support
    • Monitoring
    • Maintenance
    • Security
    • Reports
    • Roadmap
  • Pricing
  • Contact
  • Discover
    • FAQ
    • Blog
    • Who is Decision1?
    • The Back Story
  • FREE TRIAL
Picture
Try it out free for 30 days
​The 30 day free trial allows you to experience how Universal Support can make a difference to your business first hand.  
TRY IT NOW
* No credit card required
Picture
Ticketing Portal
Test out the ticketing portal.  Get support at the click of a button.
 Note: We don't include the time to complete a support call in the free trial.  Support calls may incur additional costs.
Picture
Text Chat
Test out our instant Text Chat button.  Text chats are fully included in the Free Trial, so if you have a nagging question you would like to ask, start a text call for some free support!
Picture
Training Centre
You have full access to the Training Centre, so head over to the Training Centre and see what courses we have found for you.
Picture
Event Centre
You have full access to the Event Centre, so head over and see what events and webinars are coming up.  Just one more way to upskill you and your team.
Picture
Reports
Check out our sample reports we have ready for you to read.  You can see what type of information about your network we will provide you.  These reports keep you up to date with the state of your network at all times.
Picture
Alert Centre
The Alert centre keeps you up to date with product updates, service outages and various other IT alerts you might need to know about.
Picture
Help Centre
During the Free Trial is a good opportunity to investigate the variety of services that are included in Universal Support.  The Help Centre has a full description of everything that we offer. 
Picture
Dashboard
All the details you need are on the first screen so you don't have to go looking for information if you need support.  Email addresses, phone numbers, important links are all waiting for you as soon as you log in.
Not included...
We have included as many things as possible in our free trial, but we don't include support calls, monitoring, maintenance or data security services.
Support calls
Once you have joined our team, unlimited support calls for any device on your network are included as standard in all our plans.
Monitoring
Keeping an eye on your equipment can quickly identify issues before they become a challenge to your business, so as soon as you have joined our team, we will begin our monitoring services. 
​Check out the Report Centre to get a good idea of the level of service monitoring provides.
Maintenance
Maintenance is vital to part of keeping equipment secure and performing at its best, so as soon as you join our team we begin the maintenance services.
​Check out the Report Centre to get an idea of the type of service maintenance provides.
Data Security
Your business is safe when you data is safe, so we implement a full data security solution as soon as your join our team.
​​Check out the Report Centre to get an idea of the type of service our data security solution provides.
Picture

Universal Support
Service Portal
Monitoring
Maintenance
Security
Support
Reporting
​Roadmap
Discover
FAQ
BLOG
​Who is Decision1?
The Back Story
Acknowledgements

Policies
​​Privacy Policy
Contact
Full Details
0800 471 823
ask@universalsupport.co.nz​

​1 Bath Street, Dunedin
​New Zealand
FREE TRIAL
© ::Copyright Decision1 IT Solutions.
​All Rights Reserved ::
  • Features
    • Overview
    • Service Portal
    • Support
    • Monitoring
    • Maintenance
    • Security
    • Reports
    • Roadmap
  • Pricing
  • Contact
  • Discover
    • FAQ
    • Blog
    • Who is Decision1?
    • The Back Story
  • FREE TRIAL